Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must contact us – Mert GbR, Zillestr. 71, 1085 Berlin, e-mail: hallo@slatt.services, phone number:
+49 30 83793337
– by means of a clear declaration (e.g. a letter sent by mail or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Please note:
The right of withdrawal expires in the case of a contract for the delivery of digital content that is not on a physical data carrier if we have begun executing the contract after you have expressly agreed that we begin executing the contract before the end of the withdrawal period and you have confirmed your knowledge that you lose your right of withdrawal by agreeing to begin executing the contract.